Quality
Numerous definitions and methodologies have been created to assist in managing the quality-affecting aspects of business. The common element of the different business definitions is that the quality of a product or service refers to the perception of the degree to which a product or service meets the customer's expectations. Because quality is a somewhat subjective attribute, it may be understood differently by different people. Madison focuses on each client’s individual expectations, and works with its clients and employees to ensure that quality expectations are met.
